Diagnose and fix blue screen crashes
Short answer: Blue Screen (BSOD) Fix at RebootDoctor: $29.90 flat rate, typically 20-40 minutes, done remotely. We read your Windows crash dumps with WinDbg and BlueScreenView to find the driver or component behind each crash, run SFC and DISM to repair system files, test RAM when the pattern points to hardware, and remove bad Windows Updates. No fix, no fee, and a 30-day guarantee — if the same BSOD returns, we re-fix it free.
That STOP code isn’t random — it’s Windows telling you which kind of failure it hit. The crash dump then usually names the exact file involved. Here are the codes we see most often and what they typically point to:
| Stop code | Usual cause | What we check |
|---|---|---|
| IRQL_NOT_LESS_OR_EQUAL (0xA) | A driver accessed memory it shouldn’t | The driver named in the dump — often network, graphics or antivirus |
| DRIVER_IRQL_NOT_LESS_OR_EQUAL (0xD1) | A specific driver (.sys file) misbehaved | Update, roll back or remove that driver |
| PAGE_FAULT_IN_NONPAGED_AREA (0x50) | Faulty driver, bad RAM or damaged system files | Dump analysis, memory test, SFC / DISM |
| SYSTEM_SERVICE_EXCEPTION (0x3B) | Bug in a driver or system service, often graphics | Dump analysis, clean graphics driver reinstall |
| KMODE_EXCEPTION_NOT_HANDLED (0x1E) | Kernel-mode driver error | Recently installed drivers and software |
| MEMORY_MANAGEMENT (0x1A) | RAM fault or memory corruption by a driver | Windows Memory Diagnostic, driver review |
| CRITICAL_PROCESS_DIED (0xEF) | A core Windows process stopped | System file repair, disk health, update history |
| DPC_WATCHDOG_VIOLATION (0x133) | Storage driver or SSD firmware not responding in time | Storage controller driver, SSD firmware version |
| WHEA_UNCORRECTABLE_ERROR (0x124) | The CPU reported a hardware error | Event logs, temperatures, overclock settings |
| VIDEO_TDR_FAILURE (0x116) | Graphics driver stopped responding | Clean GPU driver install, GPU temperatures |
| INACCESSIBLE_BOOT_DEVICE (0x7B) | Windows can’t read the boot drive | Storage mode in BIOS, boot configuration, disk health |
| DRIVER_POWER_STATE_FAILURE (0x9F) | A driver mishandled sleep or wake | Power settings and the driver named in the dump |
If the evidence points to failing hardware — RAM errors, a dying SSD, overheating — we tell you exactly which part is the problem. We don’t replace parts ourselves; that’s local hardware work.
Typical fix time: 20–40 minutes. Price: $29.90. No fix, no fee.
Crash Dump Analysis. We use Microsoft WinDbg and BlueScreenView to read your system’s crash dumps and identify the driver, service, or hardware component behind each BSOD.
Driver Repair. Once we identify the culprit, we update it, roll it back to a stable version, or replace it with a compatible alternative.
System File Check. We run SFC and DISM to repair any Windows system files that may have been corrupted by repeated crashes.
Memory Testing. If the BSOD pattern suggests RAM issues, we run Windows Memory Diagnostic and interpret the results.
Windows Update Fix. Some BSODs are caused by a bad Windows Update. We can uninstall problematic updates and pause them until Microsoft issues a fix.
Got the minidump files but BlueScreenView's driver name doesn't ring a bell? Zip up C:\Windows\Minidump and send it on WhatsApp — we'll tell you what the .sys filename belongs to.
Send Dumps on WhatsAppI keep getting IRQL_NOT_LESS_OR_EQUAL. What does that mean? It’s usually a driver trying to access memory it shouldn’t. The crash dump tells us which driver — commonly a network adapter, graphics or antivirus filter driver.
My PC doesn’t save crash dumps. Can you still help? Often, yes. We check that Windows is set to write dumps and that the page file is large enough, then use Event Viewer and reliability history in the meantime. The next crash then leaves evidence we can read.
Can you fix hardware-caused BSODs remotely? We can diagnose hardware faults remotely by analyzing crash patterns. If your RAM or SSD is failing, we’ll tell you exactly what to replace. The replacement itself requires local hardware work.
Will I lose my files during the fix? No. We don’t reinstall Windows unless absolutely necessary, and even then we back up your data first. Most BSOD fixes don’t require a reinstall.
If these steps didn't fix your issue, our technicians can diagnose and fix it remotely while you watch.